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ShifaSoft Module

Appointment & Serial Management Software

Give patients online booking and a live digital token queue, and give your front desk one dashboard to manage every doctor's schedule — with automatic reminders that cut down no-shows.

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What is Appointment & Serial Management?

Appointment and serial management is the process of letting patients reserve a doctor's time slot in advance and tracking their turn in a live queue once they arrive. Inside ShifaSoft, every booking automatically checks the doctor's real schedule, assigns the next open slot and serial number, and keeps a screen-visible queue running throughout the day — so nobody needs to remember a shouted number or a paper token.

Module Features

Everything Needed to Run an Organized Queue

Online & Front-Desk Booking

Patients book online, over phone, or at the counter — every channel writes to the same live schedule.

Live Digital Token Queue

A screen-visible serial number updates in real time as each patient is called in.

Automatic Reminders

SMS/WhatsApp reminders ahead of the visit meaningfully cut down no-shows.

Multi-Doctor Scheduling

Each doctor keeps their own visiting days, slot length, and daily patient cap.

No Double-Booking

Every channel reads the same live schedule, so a slot can never be booked twice.

Front-Desk Dashboard

Staff manage every doctor's queue, reschedules, and cancellations from one screen.

Why It Matters

Built for Patients, Doctors, and Front Desk Staff

For Patients

Book from home, know their exact serial number, and get a reminder before the visit — no more waiting rooms full of guesswork.

For Doctors

A predictable schedule with a real patient count for the day, instead of an unmanaged walk-in line.

For Front Desk & Owners

Fewer disputes over turn order, fewer no-shows, and a clear daily record of every booking.

How It Works

From Booking to Being Called In, 4 Steps

1
Patient Books a Slot

Online, by phone, or at the front desk — same live schedule.

2
Serial Number Assigned

The next available serial is generated instantly, with no clashes.

3
Reminder Sent

An SMS/WhatsApp reminder goes out ahead of the appointment time.

4
Live Queue on Arrival

Patient tracks the current serial on-screen until they're called in.

Simple Pricing

Appointment & Serial Management Plans for Every Chamber & Clinic

Start with a single doctor and scale to a full multi-doctor hospital. Pay yearly and save two months on every plan.

Starter

Individual Doctors

৳ 999 /month

or ৳9,990/year — save 2 months

  • Online Appointment Booking
  • Live Digital Token Queue
  • Doctor-wise Scheduling
  • Unlimited Patients
  • Patient Visit History
  • Custom Letterhead
Get Started
⭐ MOST POPULAR

Professional

Busy Specialists

৳ 1,499 /month

or ৳14,990/year — save 2 months

  • Everything in Starter
  • Automatic SMS/WhatsApp Reminders
  • No-show Analytics
  • Digital Prescription Included
  • Multiple Chambers
Get Started

Clinic

Multi-Doctor Clinics

৳ 3,999 /month

or ৳39,990/year — save 2 months

  • Everything in Professional
  • Multi-Doctor Support
  • Reception Panel
  • Billing & Payments
  • Pharmacy / Lab Integration (optional)
Get Started

Enterprise

Hospitals & Groups

Custom

Volume & multi-branch pricing

  • Everything in Clinic
  • Full Pharmacy & Lab Integration
  • API Access
  • Dedicated Account Manager
Contact Sales

Starter Setup

৳10,000

Professional Setup

৳20,000

Clinic Setup

৳30,000

Enterprise Setup

Custom

Compare Plan Features

Feature Starter Professional Clinic Enterprise
Online Appointment Booking
Live Digital Token Queue
Doctor-wise Scheduling
Unlimited Patients
Patient Visit History
Custom Letterhead
Automatic SMS/WhatsApp Reminders —
No-show Analytics —
Digital Prescription Included —
Multiple Chambers —
Multi Doctor — —
Reception Panel — —
Billing & Payments — —
Pharmacy Integration — — Optional
Lab Integration — — Optional
API Access — — —
Dedicated Account Manager — — —

Try Any Plan Free for 14 Days

No Credit Card Required Full Feature Access Free Data Import Online Training
Start Your Free Trial
All prices are exclusive of VAT. Annual billing saves 2 months. Free onboarding & staff training included on every plan.
FAQ

Appointment & Serial Management — Frequently Asked Questions

Appointment and serial management software lets patients book a doctor's visit online or by phone, and then tracks their position in a live digital queue (serial) so they know exactly when to arrive — replacing paper token books and guesswork at the front desk.

Patients can book a slot online, through the front desk, or over phone/WhatsApp. The system checks each doctor's live schedule and assigns the next available slot and serial number automatically, avoiding double-booking.

Yes. The digital queue updates live as each patient is called in, so waiting patients and front-desk staff always see the current serial number on screen instead of relying on a shouted queue or a paper token.

Yes. ShifaSoft can send automatic SMS or WhatsApp reminders ahead of a scheduled appointment, which meaningfully reduces missed appointments and last-minute cancellations.

Yes. Each doctor has their own configurable schedule, visiting days, and slot duration, and front-desk staff can view and manage every doctor's queue from a single dashboard.
Digital Prescription Management

E-prescriptions with WhatsApp/SMS delivery.
Pharmacy Management

Stock, dispensing, and reorder alerts.

See Appointment & Serial Management in Action

Book a free live demo and our specialists will walk your team through the full online booking and live queue workflow — from patient reminders to front-desk scheduling.

Online booking with real-time doctor schedules
Live digital token queue for your waiting room
Automatic reminders that cut down no-shows

Office Address

House #32, Road #29, Pallabi R/A,
Mirpur-12, Dhaka-1216

Developed by

orDevs Technologies

Book a Free Demo

Or call us: +880 1794-694159